Services

SERVICES

Caffe Izzo SA is a leading coffee and coffee machine and coffee machine repairs company dedicated to delivering turnkey solutions for the Hospitality, Restaurant, and Cafe (Ho.Re.Ca) industry, as well as catering to the unique needs of offices and homes. With a passion for exceptional coffee, Caffe Izzo SA, combines innovation, quality, and service to offer comprehensive solutions that elevate the art of brewing and enjoying coffee.

Our Expertise

Ho.Re.Ca Solutions: Caffe Izzo SA specializes in providing turnkey coffee solutions for the Ho.Re.Ca sector. Our range of commercial coffee machines, from traditional espresso machines to state-of-the-art automated systems, ensures that your establishment can offer a diverse and high-quality coffee menu. We understand the demands of the hospitality industry and strive to enhance the coffee experience for both patrons and staff.

Office Coffee Solutions: Recognizing the importance of a good cup of coffee in the workplace, Caffe Izzo SA, offers tailored solutions for offices. Our Jura coffee machines are designed for efficiency, ease of use, and quality, fostering a productive and enjoyable work environment. From entry level bean-to-cup coffee machines to the traditional espresso machines, we cater to diverse office sizes and preferences.

Home Coffee Solutions: Bringing the café experience to homes, Caffe Izzo SA, provides a range of premium home coffee machines. Whether you’re a casual coffee enthusiast or a connoisseur, our offerings cater to diverse tastes and brewing preferences. With sleek designs and user-friendly interfaces, our home solutions ensure that every cup is a delightful experience.

Coffee Machine Repairs: Caffe Izzo SA provides coffee machine service. We service and repair your coffee machine. We also do coffee machine home installation in demand.

Our Turnkey Approach:

Sales: Caffe Izzo SA offers a curated selection of top-tier coffee machines and equipment. Our sales team works closely with clients to understand their specific needs, recommending the ideal solutions for their business or home. We prioritize quality, reliability, and innovation, ensuring that every purchase reflects our commitment to excellence.

Service: Beyond the sale, Caffe Izzo SA is dedicated to providing exceptional service. Our team of skilled technicians offers maintenance, coffee machine repairs, and support, ensuring that your coffee machines operate at peak performance. We understand the importance of minimizing downtime, and our responsive service team is ready to address any issues promptly for aney coffee machine repairs query.

Distribution: Caffe Izzo SA maintains a robust distribution network to ensure timely delivery of our products nationwide. Whether you’re a hospitality business, an office, or an individual customer, our efficient distribution channels guarantee that you receive your coffee machines and supplies on schedule.

Caffe Izzo SA is not just a coffee machine provider; we are partners in crafting exceptional coffee experiences. Our turnkey solutions, encompassing sales, service, and distribution, are designed to meet the unique demands of the Ho.Re.Ca, office, and home industries. Elevate your coffee journey with Caffe Izzo SA, where passion and expertise converge to bring you the perfect cup, every time.

Serving & Repairs:

Caffe Izzo SA stands as a beacon of excellence in the world of coffee, committed to ensuring that your coffee experience is always at its best. Buy coffee machines, buy Italian coffee, provide coffee machine service. As a testament to our dedication to coffee enthusiasts, we proudly offer comprehensive servicing and repair solutions for both commercial and domestic coffee machines, irrespective of the brand.

Our Expertise:

Commercial Coffee Machine Services:At Caffe Izzo SA, we understand the critical role that commercial coffee machines play in the success of businesses in the hospitality sector. Our expert technicians are equipped with the knowledge and experience to service and repair a wide array of commercial coffee machines. From routine maintenance to troubleshooting complex issues, we are your reliable partner in keeping your business brewing.

Domestic Coffee Machine Services:Your home coffee setup deserves the same level of care and attention as any commercial establishment. Caffe Izzo SA extends its services to domestic coffee machines, ensuring that your at-home brewing experience is always top-notch. Whether it’s a traditional espresso machine or a modern automated system, our technicians have the expertise to handle servicing and repairs with precision and care.

Our Service Commitment

Brand-agnostic Expertise

Quality Repairs

Prompt and Reliable Service

Caffe Izzo SA takes pride in being your trusted partner for all your coffee machine servicing and repair needs. Whether you run a bustling coffee shop or savor your coffee moments at home, our brand-agnostic expertise ensures that your machines receive the care they deserve. Elevate your coffee experience with Caffe Izzo SA – where excellence knows no brand boundaries.

Technical Service

Caffe Izzo SA offers professional installation services for coffee machines, with a standard fee of R650.00 excluding VAT. Please note that exceptions may apply based on the location, which will be communicated accordingly. For optimal performance, a pressure regulator is recommended during installation, available at the prevailing list price.

Our commitment to technical support ensures a 24-hour turnaround time for calls logged either through our office or directly with Andrea.

A Call-Out Fee is applicable, set at R 600.00 excluding VAT for Johannesburg and R 750.00 excluding VAT for Pretoria areas. For surrounding or outlying regions, please request a quote. Labour, spare parts, and consumables are billed separately.

Spare parts utilized during coffee machine servicing and repair will be invoiced at the current list price. To schedule Call-Outs, please contact our office or Andrea at 082-444-3042. Once logged, a mutually convenient time and date will be arranged with the client.

On-site technicians complete a detailed job card outlining the performed tasks and time spent. Client representatives are required to sign off on the job card as confirmation of services rendered.

All Call-Outs operate on a strictly Cash-On-Delivery (COD) basis unless alternative arrangements have been made with Management. Our technicians are authorized to conclude their service upon receipt of payment, which can be made in cash, via electronic bank transfer (EFT), card, or Snapscan.

The job card serves as a precursor to an invoice, featuring a reference number identical to that on the job card for seamless transaction tracking.

Coffee Machine Uplift and Loan Unit Policy

In the event that your coffee machine requires upliftment for repairs, our technician will promptly install a temporary loan machine at no additional cost. Following this, you will receive communication regarding the timing for repairs on your coffee machine along with a preliminary quote indicating the anticipated costs for the necessary repairs or overhaul.

If you are satisfied with the provided quote and have granted approval to a representative of Caffe Izzo SA, full payment of the quote is required in order to proceed with the work.

Upon completion of the repairs and readiness for delivery of your machine, you will be contacted to facilitate with a time and date for the re-installation.

In the unlikely event that the loan machine encounters issues and a call-out has been logged, rest assured that no fee will be charged to you as the customer. Our commitment is to ensure a seamless and hassle-free experience throughout the entire process.